Refund and Returns Policy 

Effective Date: 01/04/2023

At (referred to as “we” or “the company”), we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund and returns policy below for details on how we handle returns and refunds.

1. Refund Policy

1.1 Refunds for Physical Products: If you have purchased a physical product (e.g., fitness equipment, apparel) from, please refer to the “Returns for Physical Products” section below for our return and refund policy specific to physical items.

2. Returns for Physical Products

2.1 Return Eligibility: You may return physical products within 30 days of the delivery date. To be eligible for a return, the item must be unused and in the same condition as when you received it, with all original packaging and tags intact.

2.2 Initiating a Return: To initiate a return, please contact our customer support team at with the following information:

Your order number
The reason for the return
A clear photograph of the item, showing any defects or damage (if applicable)

2.3 Return Shipping: Customers are responsible for return shipping costs, except in cases where the return is due to a defect or error on our part. We recommend using a trackable shipping service for returns.

2.4 Refunds for Physical Products: Once we receive your returned item and inspect it, we will notify you of the status of your refund. If your return is approved, a refund will be initiated to your original payment method within 7 days of receiving the returned item.

2.5 Exchanges: We do not offer direct exchanges for physical products. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

3. Contact Us

If you have any questions or need further assistance regarding our refund and returns policy, please contact our customer support team at

4. Changes to this Policy reserves the right to update or modify this refund and returns policy at any time. Any changes will be posted on this page with a revised effective date.

Last updated: 12/07/2023